Everest Base Camp Hub
Last updated: December 12, 2025
Everest Base Camp Hub (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information of our visitors, clients, and partners. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our travel and trekking services in Nepal.
By using our website or services, you agree to the practices described in this Privacy Policy.
Who We Are
Everest Base Camp Hub is a registered travel and trekking agency based in Nepal, providing trekking, tours, expeditions, and adventure travel services throughout Nepal, including Everest, Annapurna, Langtang, and other Himalayan regions.
Information We Collect
We collect personal information only when it is necessary to provide our services effectively.
a) Personal Information
When you contact us, book a trip, or make an inquiry, we may collect:
- Full name
- Email address
- Phone number
- Nationality
- Passport details (for permits and trekking documentation)
- Emergency contact information
Travel preferences and medical information (only when required for safety)
b) Payment Information
We do not store your credit/debit card details on our servers
Payments are processed securely through trusted third-party payment gateways
c) Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
Referral sources
This data is used for analytics and website improvement only.
How We Use Your Information
We use your information to:
- Process trip bookings and inquiries
- Arrange trekking permits, transportation, accommodation, and guides
- Communicate important travel updates
- Improve our website and services
- Comply with legal and regulatory requirements in Nepal
- Ensure traveler safety during trips and expeditions
- We do not sell, rent, or trade your personal data to third parties.
Legal Basis for Processing Data
We process personal data based on:
- Your consent
- Contractual necessity (trip booking and service delivery)
- Legal obligations (government permits, immigration, insurance)
- Legitimate business interests (service improvement and communication)
Cookies & Tracking Technologies
Our website uses cookies to:
- Improve user experience
- Analyze website traffic
Remember user preferences
You can disable cookies through your browser settings at any time. Disabling cookies may affect certain website features.
Sharing of Information
We may share limited personal information only with:
- Government authorities (for trekking permits, TIMS, ACAP, Sagarmatha National Park, etc.)
- Hotels, lodges, airlines, and transport providers (only as required)
- Licensed guides and trekking staff (for operational purposes)
- Payment gateway providers (for secure transactions)
- All third parties are required to handle your data responsibly.
Data Security
We take reasonable technical and organizational measures to protect your data, including:
- Secure servers
- Limited access to personal information
- Encrypted payment processing via third-party gateways
However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary:
- For trip operations and legal requirements
- For accounting and record-keeping purposes
- To respond to future inquiries (unless deletion is requested)
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Withdraw consent at any time
- Request information about how your data is used
To exercise your rights, contact us using the details below.
International Data Transfers
As we serve international travelers, your information may be accessed or processed in Nepal. We ensure that your data is handled in accordance with this Privacy Policy and applicable data protection principles.
Children’s Information
Everest Base Camp Hub does not knowingly collect personal information from children under the age of 16. If you believe a child has provided personal data on our website, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites (e.g., payment gateways, travel resources). We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
- Everest Base Camp Hub
- Kathmandu, Nepal
- Email: admin@everestbasecamphub.com
- Phone / WhatsApp: +977-9803294967
- Website: https://everestbasecamphub.com/